Privacy & Cookie Policy for kmhandmadelures.ie
Last updated: 17/11/2025

1. Introduction
This Privacy & Cookie Policy explains how kmhandmadelures.ie (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://kmhandmadelures.ie (“the website”). Our website uses cookies and related technologies (collectively called “cookies”). Cookies may also be placed by third parties. By using our website, you agree to the terms of this Privacy & Cookie Policy.

2. Personal Data We Collect
We collect various types of personal data:

2.1 Data you provide directly:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed by third-party providers; we do not store card numbers)
• Order details

2.2 Automatically collected data:
• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Referring URLs

2.3 Cookies and tracking technologies:
Collected through functional cookies, analytics cookies, scripts, and web beacons.

3. How We Use Your Personal Data
We use your personal data to:
• Process and fulfil orders
• Provide customer support
• Improve website performance
• Prevent fraud and enhance security
• Manage user accounts
• Send transactional messages
• Comply with legal obligations (tax, regulatory, etc.)

We do not sell or rent your personal data.

4. Legal Bases for Processing (GDPR)
We process personal data under the following lawful bases:
• Contract – to fulfil your orders
• Consent – for analytics cookies or optional communications
• Legitimate interest – website security, improving services
• Legal obligation – tax and accounting compliance

5. Sharing Your Personal Data
We may share your data with:
• Payment processors (e.g., Stripe, PayPal)
• Delivery and courier services
• WooCommerce platform services
• Hosting providers
• Email service providers
• Analytics services (only with consent)

All third parties comply with GDPR and only process data as instructed.

6. Data Retention
We keep your data only as long as necessary:
• Order records: 6 years (required by Irish tax law)
• Customer accounts: until deletion is requested
• Analytics data: based on your cookie consent
• Customer support messages: as long as needed to resolve your inquiry

7. Security
We use technical and organisational measures to protect your personal data, including encryption, secure hosting, and access controls.

8. Cookies
8.1 What are cookies?
A cookie is a small file sent with website pages and stored by your browser. Data in cookies may return to our servers or third-party servers during later visits.

8.2 What are scripts?
Scripts are bits of code enabling website functionality and interactivity.

8.3 What are web beacons?
A web beacon (pixel tag) is a tiny, invisible graphic used to track website traffic.

9. Types of Cookies We Use
9.1 Technical or functional cookies
These ensure essential functions such as remembering preferences and keeping items in your shopping cart. These do not require consent.

9.2 Analytics cookies
Used to improve website performance and understand user behaviour. These require your consent.

10. Cookie Consent
When you first visit our website, a cookie banner appears. By clicking “Save Settings,” you consent to the specific categories of cookies you selected. You may disable cookies in your browser, although some parts of the website may not function properly.

11. Managing Cookies
You can delete or block cookies through your browser settings. If you delete cookies, new ones may be placed after giving consent on your next visit.

12. Your Rights Under GDPR
You have the following rights regarding your personal data:
• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to withdraw consent
• Right to data portability
• Right to object
• Right to lodge a complaint with the Data Protection Commission (DPC) of Ireland

To exercise your rights, please contact us using the information below.

13. Contact Details
For any questions about this Privacy & Cookie Policy, contact:

KMhandmadelures.ie
Doughiska
Galway
H91N803
Ireland


Website: https://kmhandmadelures.ie